Consumer Attorneys Guiding You Through Fair Debt Collection

Telephone Consumer Protection Act Lawyers

Know When Debt Collection Calls Cross the Line

The Telephone Consumer Protection Act (TCPA) restricts telemarketing and robocalls. While many of the protections put in place by this law pertain to telemarketers and phone solicitors, they can also apply to debt collectors. Some debt collectors continue to use illegal phone practices when pursuing repayment of a debt. If you are being adversely affected by robocalls, late-night calls, or text messages from debt collectors, you have legal options. Owing a debt does not mean you deserve to be harassed. SternThomasson LLP can help you learn more about your rights and protections under the TCPA.

Telemarketing and debt collecting actions prohibited by the Telephone Consumer Protection Act include:

  • Prerecorded-message calls to residential and cell phones
  • Automated calls made to cell phones
  • Text messages sent to cell phones
  • Calls before 8:00 a.m. or after 9:00 p.m.
  • Refusing to provide the caller’s name, the name of the business on whose behalf they are calling, and/or contact information for that business

    The Telephone Consumer Protection Act does not prohibit debt collectors from making non-automated calls to you; however, collectors must abide by the restrictions regarding hours of the day and providing identifying information, as well as other protections put in place by the Fair Debt Collection Practices Act.

    Call SternThomasson LLP Today

    If you are receiving debt collection calls that violate the TCPA, there are steps you can take. Our consumer protection lawyers can help you determine the best course of action. We care about your rights and are committed to providing you with helpful resources and information.

    Why Choose Stern•Thomasson LLP

    • Nearly 60 Years of Combined Legal Experience

    • Client-Oriented, Results Driven Representation

    • Well Respected in the Legal Community

    • Personable, Thorough and Easily Accessible

    Have you been contacted by a debt collector? Are you in need of reliable information and sound advice? Are you confused as to where to even start?

    At Stern•Thomasson LLP, we are here to help consumers enforce their right to fair debt collection practices by being a resource for useful materials and providing our legal expertise to you to protect your rights, helping you to navigate through the rough water that is your current financial situation.

    Self Help Resources